Media matters.

Goodman Media International is a leading New York City-based media relations firm specializing in work for both major corporations and non-profits. Founded in 1996, Goodman provides media and communications support to companies across verticals including publishing, consumer goods, and advocacy. Goodman employs passionate, experienced communications professionals who rely on technology and connectivity at all times. So when Goodman experienced a network outage, it was that much more critical to have the company up and running quickly.

Response and recovery.

SD IT Services promptly evaluated the situation and rendered Goodman fully operational within a matter of days. Instituting a complete disaster recovery plan, our IT Services team restored connectivity, retrieved lost data, and made infrastructure recommendations to secure the system moving forward.

As an independent firm, Goodman lacked vital IT services personnel to ensure smooth day-to-day operations, including proactive systems monitoring, desktop support, troubleshooting, and infrastructure recommendations. Recognizing the business need for a stable and secure networked environment, Goodman enlisted SD to provide consulting and resources. In order to offset Goodman’s needs, SD delivered comprehensive on- and off-site IT services, including PC and LAN support, to ensure an efficient and stable IT environment.

Proactive management.

Goodman’s situation was not unfamiliar to independent businesses without an integrated team of IT professionals. SD supported GMI with the resources of a full-service IT staff in a cost-effective way and a comprehensive business continuity plan to ensure that the company avoids crisis situations in the future. Goodman staff can work more efficiently and confidently, knowing that they’re outfitted with full managed services and aggressive proactive management, from server to desktop.